1. Information We Collect
a. Personal Information: We may collect personal information, such as your name, email address, contact information, and billing details when you register for an account, make a purchase, or interact with the Platform.
b. Usage Information: We may collect information about your interactions with the Platform, such as the courses you access, your progress, quizzes taken, and user-generated content.
c. Device and Log Information: We may collect information about the device you use to access the Platform, including device type, operating system, browser type, IP address, and log data.
2. How We Use Your Information
a. We use your personal information to create and maintain your account, process payments, provide customer support, and communicate with you about the Platform.
b. We use usage information to improve the Platform, customize your learning experience, and analyze trends to enhance our services.
c. We may use device and log information to troubleshoot technical issues and to ensure the security and integrity of the Platform.
3. Sharing Your Information
a. We may share your personal information with instructors and other users as necessary to provide the services on the Platform, such as course enrollment and communication within courses.
b. We may share your information with service providers who assist us in operating the Platform, such as hosting, payment processing, and analytics.
c. We may share your information to comply with legal obligations, protect our rights, and ensure the safety of our users.
4. Your Choices
a. You can access and update your account information at any time through your account settings.
b. You can control certain types of communication preferences through your account settings.
c. You can choose to delete your account and personal information by contacting us, although some information may be retained for legal and operational purposes.
5. Data Security
a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration.
b. While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data.
6. Third-Party Links and Services
a. The Platform may contain links to third-party websites or services that have their own privacy policies. We are not responsible for the practices of these third parties.
7. International Transfer
a. Your personal information may be stored and processed in countries outside of your own. By using the Platform, you consent to the transfer of your information to these countries.
8. Changes to this Privacy Policy
a. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
9. Contact Us
a. If you have questions or concerns about this Privacy Policy, please contact us at support@vidyabithi.com.